Privacy Policy
How we handle your information
Last updated: December 2024
Introduction
RG Fitness ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We may collect information you provide directly to us, including:
- Name and contact information (email address, phone number)
- Payment information when purchasing services
- Health and fitness information relevant to your training
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use the information we collect to:
- Provide and improve our personal training services
- Process payments and send confirmations
- Communicate with you about appointments and services
- Send marketing communications (with your consent)
- Analyse website usage to improve user experience
Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors to complete transactions
- Service providers who assist our operations
- Legal authorities when required by law
Cookies
We use cookies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, see our cookie consent banner when you first visit the site.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.