Terms of Service
Terms and conditions for our services
Last updated: December 2024
Agreement to Terms
By accessing or using RG Fitness services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services
RG Fitness provides personal training services including:
- 1:1 video consultations and bespoke training plans
- In-person and online personal training sessions
- Pre-recorded workout video packages
All services are subject to availability and may be modified at our discretion.
Bookings and Payments
Consultations
Consultation fees are payable at the time of booking. Your bespoke training plan will be delivered within 3 working days of your consultation.
Training Packages
Training package payments are due in full before sessions commence. Sessions must be used within 6 months of purchase unless otherwise agreed.
Video Packages
Video package purchases grant you lifetime access to the content. Access is for personal use only and may not be shared or redistributed.
Cancellations and Refunds
Consultations and Training Sessions
- Cancellations made more than 24 hours in advance: Full refund or reschedule
- Cancellations made less than 24 hours in advance: No refund
- No-shows: No refund
Video Packages
Due to the digital nature of video packages, refunds are not available once access has been granted. If you experience technical issues, please contact us for support.
Health and Safety
By using our services, you confirm that:
- You are in good health and physically able to participate in exercise
- You will inform us of any medical conditions, injuries, or limitations
- You have consulted a medical professional if you have any health concerns
- You understand that physical exercise carries inherent risks
RG Fitness is not liable for any injuries sustained during training. You participate at your own risk.
Intellectual Property
All content on this website and in our training materials, including text, images, videos, and training plans, is the property of RG Fitness. You may not reproduce, distribute, or use this content without our written permission.
User Conduct
You agree to:
- Provide accurate information when booking services
- Treat staff and other clients with respect
- Follow safety guidelines during training sessions
- Not share or redistribute purchased content
Limitation of Liability
To the fullest extent permitted by law, RG Fitness shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific service in question.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
For questions about these Terms of Service, please contact us at: